
Requesting a Cancellation and Refund from Usīefore you start, please read all the restrictions and limitations described in this Cancellation and Refund Policy.
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Trial subscriptions (when a payment method is required to start a free trial): After the expiration of the 30-day Money Back Guarantee, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund.A full refund under our 30-day Money Back Guarantee, if requested within 30 days of being.Each annual renewal is eligible for either:.Under our 30-day Money Back Guarantee, the purchase of an annual subscription is eligible for a refund, if requested within 30-days of the date of purchase.You may cancel your subscription contract and request a refund under the following terms:Īnnual subscriptions (one-year term or more): Only for consumers resident in Germany, the Netherlands, and the UK.

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We also allow you to cancel your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “ EULA”), and you object to such amendment within 30 days of the date of such notice. If your purchase qualifies, and you follow all the instructions in this Cancellation and Refund Policy within 30 days of the date of purchase, we will terminate your subscription and refund 100% of the price you paid for the then-current subscription term. We offer a 30-day money-back guarantee on subscriptions for certain Avast, AVG, CCleaner (including Defraggler, Recuva and Speccy) and HideMyAss! Solutions that end-users purchase directly from us through our online retail stores or through Google Play. Cancellation and Refund Policy for Avast, AVG, CCleaner and HMA! Solutions (Version 1.5)
